Washington & Wells

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103 N Wells Chicago, IL 60606
Mon-Fri: 10 am to 6 pm Sat-Sun: Closed

Washington-Wells.jpgSAIL - WASHINGTON & WELLS

The SAIL location at Washington and Wells in Chicago has recently been remodeled to give you an even better customer experience. Conveniently located near Chicago’s Theater District, SAIL is easy to access from public transit. The staff at the SAIL location at Washington and Wells is dedicated to getting you the cash you need, when you need it most. Once you complete our fast, easy and secure loan application you could be approved and have a check in hand by the time you walk out of the store!


          - Located next to Corner Bakery Café
          - Just 1 block from the Washington & Wells CTA train stop (Brown, Orange, Pink & Purple Line)
          - Across the street from the Wells & Washington CTA bus stop (Stop ID: 4632)


Average Rating: Total Number of Reviews:73
  • Nov 30, 2022

    IanBlaize Walker

    Great customer service

  • Nov 29, 2022

    Rome W

    I sent my documents over and by the time I came in the store the only thing Qiari had me do was to sign my documents, once I did that I got my money shortly after. She was phenomenal. Im coming back to refinance

  • Nov 29, 2022

    Anthaniel D

    Qiari was great, when I came in all I had to do was show my paystubs and I was out of there in no time. I will come back to get another loan.

  • Nov 23, 2022

    Mykeisha P

    She’s really nice and gets the job done

  • Nov 17, 2022

    Stephanie, WB

    Great service

  • Nov 17, 2022

    Karen Miller

    Qiari was so helpful and patient with me sending over my docs (via) message, they kept coming out fuzzy, but she was very professional and patient until I got it right. She made my experience very pleasant.

  • Nov 16, 2022

    Isela Martinez

    Great customer service, got the money in minutes

  • Nov 14, 2022

    Sharon F

    I was served by Kiara at the location on South Wells. She was pleasant and very informative about the establishment and their terms. Thanks again for you help Sail Loan Company!

  • Nov 7, 2022


    Great customer service

  • Nov 3, 2022

    Angela S

    Excellent custom skills

  • Nov 2, 2022

    Christopher Q

    My experience was great with Qiari Williams she was very understanding and gave great service plus explained everything very well such a great person very nice personality.

  • Nov 1, 2022


    Even though I didn’t qualify for a loan Qiari Was very Helpful and passionate about her Job. And I commend her for that. We need more people like her in these type of settings. I would definitely recommend her to anyone trying to get a loan.

  • Oct 24, 2022

    Elizabeth B

    Great customer service

  • Oct 21, 2022

    Anthony Moore

    Ms. Williams was wonderful and professional.

  • Oct 21, 2022

    Gabrielle W.

    Qiari was AWESOME!!! She was very attentive from the time I walked into the store until I walked away with my funds. To top it off, I found out that we’re basically neighbors! How cool :) Come to SAIL & ask for Qiari for a seamless experience.

  • Oct 21, 2022

    De'Borrah Nolan

    I had the pleasure of working with Qiari Williams. Qiari helped by explaining my refinancing and was a very supportive listener to my needs.Unfortunately I just lost my mother and I am still grieving. Thank you Ms. Qiari Williams, KEEP UP THE GREAT JOB!!!!!!

  • Oct 19, 2022

    Dan C

    Qiari Williams was awesome polite and fast👍

  • Oct 13, 2022



  • Sep 23, 2022

    Mike w

    qiari was so helpful, polite and knowledgable. Great experience.

  • Sep 23, 2022

    James J

    Excellent customer service. Qiari was a real help. Definitely will come back to refinance my loan.

  • Sep 22, 2022


    perfect customer service at this location very helpful i recommend this store Qiari help me out from start to finish she deserve a raise thank you little lady!!!!

  • May 4, 2022


    The sales manager made the process easy, and quick.

  • Nov 9, 2021

    Rob Buckley

    See E he will take care of you. I wasn't quite in compliance and he was able to get my loan through. He also explained how everything worked and took his time even when. Another client entered the store. I have had 4 of these types of loans Sail was by far the best experience and E was the BEST service rep. I'll update this review in a month but I'm positive it will still be 5 ⭐ s plus!

  • Oct 21, 2021

    Fred Morales

  • Aug 3, 2021

    ODSCQ Queen

    This is my third time using this location and the process was easy, quick, and thanks to E today all done from home! Great service!

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